Local Enterprise Office Dún Laoghaire-Rathdown has teamed up with Dún Laoghaire BID and put together a comprehensive retail management development programme.
The aim of this professional development programme is to provide the retail sector in the Dún Laoghaire-Rathdown area with the management, leadership, business skills and knowledge to achieve sustainability and growth in business. Teamwork and customer service are key as well as an awareness of the power of digital media.
This modular programme will help businesses to:
- Build a robust sales strategy
- Deliver the most effective customer service
- Plan for business growth
- Grow marketing and sales activity through social media channels
- Learn about the specifics of retail management
- Develop effective financial planning
- Improve merchandising and display skills
Each participant will be allocated a mentor on an individual basis as part of the programme.
An integral part of the programme allows the participants an opportunity for idea exchange. Continual progress will be reviewed by all of the members of the group.
Programme Duration and Cost
The programme will see a blend of Training workshops, Mentor meetings and Peer learning. In addition, prior to the commencement of the course, a workshop will be held with all the participants and the trainers to identify training needs and to customise the content to meet each business’ own particular requirements. This workshop will take place on Tuesday, April 19th from 10am to 12:30pm in the Royal Marine Hotel, Dún Laoghaire. Cost per participant (including 24 hours of training sessions, all materials and refreshments) is €200.